Hart to Hart Cavaliers

Frequently Asked Questions!

We've tried to answer many of the common questions that we receive here! However, if you can't find the answer you are looking for, we welcome you to contact us!

May we pick up our puppy ourselves?

    You may call to make an appointment to pick up your puppy at our facilities or we will drive to meet you part way. There is no charge for the first fifty miles, but for all over that distance there will be a charge of $1.50 per mile.

Do you have a waiting list for upcoming litters?

    Yes. You may ask to be added to our waiting list for upcoming litters. We do not ask for a deposit, but we do ask that once you are added to our list and should you change your mind about adding the puppy to your family that you please let us know so that we can make other arrangements for the baby.

    We realize how exciting it is to add a puppy to your family and we really enjoy being a part of this experience. We encourage you to ask if you have questions. Once the new babies have arrived, we will send you pictures on a regular basis. It is really quite amazing to watch the puppy grow and mature. At birth they are so tiny and helpless. At eight weeks of age they are bouncy and playful and ready to meet their new family. Our puppies are exceptionally well socialized, so they step right into their role in their new family and you would think that they had always been there!!

    When you are added to the list, you will be placed in the order of the date that you were added. I start at the top of the list and work down when I have a new litter. If you find a puppy before I have one available, just notify me and your name will be removed from the list.

What is the cause of diarrhea in puppies?

    Diarrhea in puppies. Diarrhea is a frequent puppy problem that can be caused by any number of factors, including:

    * Changing foods abruptly when the puppy first comes home. If you are changing to a different brand of food, do it gradually by mixing a small amount with what it is now using. Our puppies will come with a small zip lock baggie of puppy kibbles that they are currently eating.

    * Excitement of a new home and family. This is a big change for your new baby. Our puppies are very well socialized, so likely they will greet you with a wagging tail and kisses. Just be aware that the excitement of the trip may be the cause of diarrhea.

    * Heavy load of internal parasite. Parasites are a common problem in dogs and puppies and are easily treated. Our puppies are on a deworming regime, so this should not be a problem with them, but your vet should check for parasites.

Do you have any tips on housetraining puppies?

    Young puppies do not have effective control over their elimination process. When an eight week old puppy needs to go, it really needs to go!! It isn't until the puppy is four or five months old that it has reliable control. It is, therefore, the owner's good observation and management that will eliminate messes in the house. It is a good idea to take your baby potty when he/she wakes up from a nap and after eating.

    What are some behaviors that indicate the puppy may need to eliminate? Sniffing, wandering in circles, whining, and starting to squat are indications that the puppy needs to go. At the first sign of any of these behaviors, the owner needs to immediately take the puppy outside to a designated area.

    When at the designated area, command the puppy to eliminate. Use the same command each time. Examples of commands are "go potty," "take a break," etc.

    After giving the command, simply wait. If the puppy sits or lies down, walk around to get the puppy up and moving. Once it eliminates, praise it as though it has done something great!

    Young puppies have to eliminate often. Crucial times for going out are when they wake up in the morning or after a nap, after they eat one of their meals, after they take a drink of water, or after they have a lively play session. At other times, a puppy should be taken out at least every two hours.

    Another element of timing is a puppy's feeding schedule. Feeding a puppy or dog on a regular schedule is beneficial for both the dog and its owner. A regular schedule helps to put bowel movements on an equally regular schedule so that the owner knows when to expect them. (Assure that the puppy always has fresh drinking water available. This is essential for the good health of your puppy).

    A small puppy will need to go during the night. If you choose not to get up during the night to take your puppy out, you must provide an acceptable indoor potty. One option is to separate the puppy's crate into two separate areas: one for sleeping and one for eliminating. Creating a potty area in a crate isn't the recommended method of training a puppy, but it is an alternative for those owners who choose not to or who cannot take their puppy out at night. If it uses the potty area during the night, it should be cleaned up first thing in the morning and nothing said to the puppy. As the puppy gets older and in better control of bodily functions, the nighttime elimination should disappear on its own.

    Anytime you take your dog or puppy out to a public area, it is your responsibility to clean up if your puppy or dog eliminates feces. Be prepared to do this by carrying a plastic bag with you. Simply put your hand inside the bag, pick up the feces, and then turn the bag inside out and tie securely.

Do you mind if we ask questions?

    Questions about your new baby are welcome so please feel free to ask.

By what method do we pay?

    We accept payment through Paypal, by money order or cash upon delivery of puppy.